Shipping policy

At this time we only offer local threshold delivery. We do not ship out of state. 

Threshold Delivery service includes the delivery of purchases to your home. We can place items on your porch, garage or right inside your home. 

Path and space must be cleared prior to delivery or delivery may be rescheduled and another fee charged. 

Delivery does NOT include removal of current items. 

$250 within 20 miles of the store.

$300.00 for deliveries between 20 – 60 miles. 

$400.00 for deliveries between 61 – 90 miles. 

Please measure your space. Delivery fees are non refundable after the delivery is attempted.

Assembly is an additional fee of $50 per item and invoiced separately.

We do not ship out of state. 

Additional Information:

**For in-stock items, expect deliveries around a week from purchase.

**For items which need to be ordered, expect order time to be approximately 6-12 weeks and delivery time within a week after arrival to our facility. (All estimated time frames are subject to change)

A pick-up fee of $200 will be charged if Cleveland Home Outlet has to pick up merchandise. Any delivery charges will not be reimbursed.

Floor Models" and "As-is" Items

“Floor Model” and “As Is” merchandise do not have any warranties and cannot be returned or exchanged for any reason.  All “Floor Models” and “As Is” merchandise must be picked up within 7 days of purchase.  Failure to do so will result in cancellation and a 10% restocking fee.